Open position
Clinic Manager - Cardiff
Region
United Kingdom
Location
Cardiff
Pay
Competitive Package
Requirements
Management Experience
About Us
At Thérapie Clinic, we are the fastest growing Aesthetic Medical Clinic in Europe. With 75 Clinics across Ireland, Northern Ireland, Great Britain and New York City and over 200 Doctors on our team we pride ourselves in being the No.1 Medical provider of Aesthetic Medical treatments. It’s an exciting time for us and we are looking for some talented people to join our team!
About the Role
We are delighted to be recruiting for the role of Clinic Manager. As a Clinic Manager at Therapie Clinic, you will be at the forefront of our clinic’s success, leading and motivating your team to deliver exceptional client experiences. You will oversee all aspects of clinic operations, from managing performance and driving sales to ensuring the highest standards of treatments and customer service. You’ll create a positive, supportive environment that inspires your team to excel, with the opportunity to shape the future of the clinic and play a pivotal role in our continued growth.
We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
Key Responsibilities
- Proven experience in operations with a focus on driving sales.
- Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service and all times.
- Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
- Weekly 1-2-1's meetings with team members.
- Completing weekly reporting across operations and commercial targets.
- Employee relations including probation management, disciplinary and grievance management.
- Staff Rostering/ Annual Leave management.
- Ad Hoc duties as required.
Qualifications and Skills
- Management or Supervision Experience.
- Organisation and attention to detail skills.
- Mentoring.
- Customer Service experience.
LONHP
Over to the best part, the Perks!
Uncapped Earnings
With our uncapped commission structure, the sky's the limit!
Treat Yourself
Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
Share the Love
Avail spouse and family discounts, spreading the joy of Thérapie.
Sisterly Love
10% off Thérapie Fertility & Optilase treatments – because family helps family.
Thérapie Fertility
We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
Optilase Eye Clinic
We offer free laser eye surgery to all team members after they have been with us for 2 years.
Skin Royalty
Discounts on leading skin brands & treatments (Murad, Skin Theory).
Career Pathways
Embark on a journey of career progression & management training – we believe in promoting from within!
Knowledge Oasis
Immerse yourself in a full week of paid training in our academy, where knowledge is power.
Big Birthday Bash Leave
Enjoy an extra day off on your landmark birthdays to celebrate in style!
Longevity Bonus
Earn extra annual leave days after 2 years of dedicated service.
Employee Assistance Scheme
Access confidential support services for personal and professional well-being.
Application Process
STEP 1
Explore Opportunities: Start by finding the role that excites you.
STEP 2
Submit Your Application: Apply by uploading your CV.
STEP 3
Application Review: Our Talent Acquisition Partners will carefully review your application.
STEP 4
Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
STEP 5
Interview Stage: Complete the interview process with our team.
STEP 6
Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.
STEP 7
Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.
