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Our Culture

At Thérapie Group, our company culture is built on strong foundations and values. Similar to a home, our culture provides structure, protection, and a sense of belonging for our team. Our core values, Empowered to Belong, Hungry to Disrupt, and Inspiring Growth, guide our actions and support everything we stand for.

Our Leadership Principles which are Collaboration and Empowerment, Passion and Drive, and Inspiration and Impact, shape how we lead and work together. These principles, along with our commitment to "Do your best work at Thérapie", create a supportive environment where our people can thrive and bring their best every day. Our vision for Optilase, Thérapie Fertility, and Thérapie Clinic drive each of our brands forward, while our mission, "Aspire to Change People’s Lives", is the guiding force behind everything we do.

Our Culture House

(You can Click the Floors to Explore)

Our Mission

Aspire to Change People’s Lives

&

Our Vision

To be the best Aesthetics Provider in the markets we serve by ensuring Client Satisfaction is at the heart of everything we do. 

Our Values

Empowered To
Belong

Empowered To

Belong

First and foremost, we’re a people-driven business, in a people-driven industry, where empowering each other to live our best lives is what we’re about. We’re extremely proud to have cultivated a culture where people can be themselves, feel supported and build meaningful relationships.

Whether you’re an employee, patient or client; we empower people to feel a sense of belonging. We welcome people from all walks of life with open arms into our clinics & jobs. As we grow and expand into new territories, opening new clinics all the time, our efforts in diversity do too.

Inspiring
Growth

Inspiring

Growth

We come from a family with a vision, from humble beginnings with lofty ambitions, but still with our feet firmly on the ground. As a business we’ve always made an impression, on our customers, patients, with each other as colleagues and on an entire category. This humility keeps us close, and through together- ness and camaraderie we can continue to inspire each other and work together, as one team to keep making a positive impression and having a huge impact in what we do.

We also believe If you want it, it’s yours for the taking at Thérapie, which means going after it and putting yourself out there. We are proud to promote from within. We have many amazing success stories of people who started out in junior or entry-lev- el positions with amazing growth stories. In our next stage of growth, we need everyone to be accountable for their actions and to keep rolling up their sleeves and get stuck in, no matter your role or level of seniority.

Hungry To
Disrupt

Hungry to

Disrupt

Disrupting an industry takes bravery and confidence, with a fierce edge of competitiveness, and that’s exactly who we are and why we’re here. We believe in bringing high- end, innovative treatments to patients across all our offerings. We’re making all our treatments accessible and affordable that ultimately improve people’s lives. We have big growth goals, and we need hungry people to be accountable and help us continue to grow and improve. In return you will see the impact you can make.

Our Leadership Behaviours

Collaboration
& Empowerment

CREATE A CULTURE of support and transparency, by leading with empathy.
CELEBRATE bringing your true self to work and create safe spaces for your teams.
ELEBRATE THE SUCCESSES and acknowledge the challenges.
EMBRACE DIVERSITY and demonstrate an openness to new ways of doing things.
DEMONSTRATE the importance of mutually beneficial relationships across the business.
TAKE THE APPROPRIATE MEASURES when making important decisions and communicate

Inspiration
& Impact

ENCOURAGE ENERGY and excitement in delivering the client experience, putting the client at the heart of everything you do.
COACH, DEVELOP AND SUPPORT those around you, lead by example in inspiring others to want to do their best work.
IDENTIFY FUTURE TALENT within your teams to support in succession planning.
DO THE RIGHT THING even when no one is watching.
TAKE ACCOUNTABILITY for achieving goals and deadlines, fostering a sense of urgency.
OFFER AND BE OPEN-MINDED to open, honest and constructive feedback within teams and with each other.

Passion
& Drive

CHALLENGE THE NORM and encourage teams to do the same.
TAKE A SUSTAINABLE and ethical approach to disruption.
DO NOT SETTLE for mediocrity, always push for greatness and refuse to settle for anything less.
BE COOL UNDER PRESSURE and maintain a positive and supportive outlook when faced with challenges or ambiguity.
FOCUS on our long-term vision and work to build upon our strong foundations so that we can be leaders in our industry.
HAVE THE MOTIVATION and hunger to deliver great outcomes for clients, teams and stakeholders.

AS SEEN IN

Elle
The Sunday Times
Vogue
Sheerluxe
Forbes